Customer Case Study: HENCH High-Pressure Heated Press System in University Laboratory Upgrade Project

With the expansion of teaching capacity, the laboratory was required to simultaneously upgrade supporting molds and sample preparation accessories, achieving a balanced configuration between teaching and scientific research equipment. As of now, the equipment utilization rate has reached 100%, with more than 7 months of zero-failure operation, demonstrating strong stability under high-frequency academic use.

This case reflects how HENCH equipment supports modern academic laboratories that require both high reliability and flexible experimental adaptability.

Project Background: Growing Teaching Demand and Equipment Upgrade Pressure

With increasing student enrollment and expanded experimental courses, the laboratory faced growing pressure on equipment availability and performance consistency.

To ensure both teaching and research requirements were met, the laboratory implemented a full system upgrade, including:

• High-pressure sample preparation equipment
• Matching mold systems
• Customized sample preparation accessories
• Balanced configuration for teaching and research workloads

The goal was not only to increase capacity, but also to improve experimental precision and operational stability.

Selection Process: Three-Dimensional Evaluation Framework

To ensure scientific procurement, the laboratory adopted a strict three-dimensional selection system covering technical parameters, real-world performance, and service capability.

1. Technical Parameter Matching

The procurement team defined strict performance requirements:

• Pressure range: up to 30 tons
• Temperature control accuracy: within ±1°C
• Pressure accuracy: ±0.1 ton
• Programmable control: at least 30-stage programming

After evaluating 12 suppliers, the HENCH automatic heated press system stood out with its superior technical configuration:

• Wide temperature range: room temperature to 500°C
• High-pressure precision: ±0.1 ton
• Multi-stage programmable control: 30+ segments

These capabilities fully matched experimental requirements in polymer composites, nanomaterials, and advanced material research.

2. On-Site Performance Validation

To ensure real-world reliability, the laboratory conducted on-site sample testing before final procurement.

The HENCH system demonstrated fully automated operation, including:

• Heating
• Pressurization
• Pressure holding
• Pressure release
• Cooling cycle

The interface was intuitive, allowing students to quickly master operation procedures.

The system also supported optional air-cooled and water-cooled configurations, significantly improving cooling efficiency and experimental throughput.

Test Results

• Ceramic sample density exceeded 99%
• Surface finish was smooth and uniform
• No visible bubbles or structural defects
• High repeatability of experimental data

These results confirmed excellent process stability and precision control.

3. After-Sales Service and Customization Capability

For university laboratories operating under high-frequency usage, long-term service support is a critical evaluation factor.

HENCH provided:

• 1-year warranty with lifetime technical support
• Rapid-response technical service system
• Customizable equipment configurations based on laboratory space and research needs
• Flexible adaptation for different experimental scenarios

This comprehensive service capability became a decisive factor in final selection.

Customer Feedback and Long-Term Performance

After implementation, the equipment demonstrated outstanding operational stability and reliability.

The laboratory reported:

• Equipment utilization rate: 100%
• Continuous operation: over 7 months without failure
• Significant improvement in teaching efficiency
• Stable support for research experiments and student training

From initial selection to multiple repeat purchases, the decision was driven by both equipment performance and service reliability.

Customer Evaluation Summary

“From the first selection to multiple repeat purchases, the key factor is the dual recognition of equipment performance and service quality. The HENCH heated press system not only solved the limitations of traditional equipment but also provided stable support for our scientific research innovation. The after-sales team responds quickly, and technical issues are resolved efficiently. This is the core reason we continue to choose HENCH.”

Project Value Summary

This project demonstrates that modern laboratory equipment procurement is no longer based solely on specifications, but on system-level performance including:

• Precision and stability
• Teaching and research adaptability
• Long-term operational reliability
• Service responsiveness

HENCH equipment successfully met all four dimensions, enabling continuous improvement in both teaching and research output.

Conclusion

The successful deployment of the HENCH high-pressure heated press system highlights its suitability for academic and research environments requiring high precision, durability, and operational stability.

By combining advanced technical performance with strong service support, HENCH helps laboratories achieve:

• Higher experimental efficiency
• Improved data consistency
• Reduced equipment failure rates
• Enhanced teaching and research integration

This case confirms HENCH as a reliable partner in advanced material research and laboratory infrastructure development.