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How Can We Help You?
Q: Are you a factory?
A: Yes we are a factory with more than 10 years manufacturing experience.
Q: How long is your warranty? How do you deal with it after warranty if have any problem.
A: Our warranty isone years. After warranty, we still offer Lifelong after-sales service, we will be there for youalways. lf the problem is easy tobe solved, we will tell you how to solve it through video. lf not, we will arrangeengineer to help you to solve it.
Q: How do you control the quality before delivery?
A: First, our component/spare parts providers test their products before they send to us. Besides, our qualitycontrol team wil test machines performance and running speed before shipment. We would like to invite youcometo our factory to check machines by yourself lf you are busy, we will take a video to record the testing procedure and send thevideo to you.
Q: Are your machines difficult to operate? How do you teach us using themachine?
A: Our machines are fool-styleoperation design, it is very easy to operate. Besides, before delivery we wilsend introduction video to introduce the functions and teach you how to use them. lt is available to arrangeengineer to your factory to help you install machines, test machines andteach your staff to use the machines.
Q: Can l come to your factory to check it.
A: Yes, we are warmly welcome you to visit ourfactory.
Q: Can you make the machine according to buyer’s request?
A: Yes, OEM is acceptable. Most of our machines are customized based on customer’s requirements andsituation.
